Terms And Conditions

Terms and Conditions are set of rules and regulation for using company’s service. If any customer uses our services constitutes your acceptance of mentioned terms and conditions. These below mentioned terms and conditions are just for making more reliable and balanced relationship between customer and Most of the time we are not able to mention all terms and conditions verbally to all customers so please read the terms and conditions thoroughly and carefully. We may periodically change the Terms and Conditions without notice, and it is your responsibility for checking these Terms and Conditions periodically for revisions. All amended Terms and Conditions become effective upon our posting to the website, and any use of the website after such revisions have been posted signifies your consent to the changes. Following Terms And Conditions shall apply to customers utilising the Services offered by the :-

1.) The customer shall ensure that he/she will not indulge in any of the following activities:
• Misusing, soiling or damaging any of the devices (technical/non-technical) of the Serviceman.
• Asking the Serviceman to break any government rules for any purpose. The Serviceman has the right to refuse such a request by the customer. The Serviceman also has the right to refuse such a work or leave such customer's house.
• Misusing the Service or the Software for unlawful purposes or for causing nuisance, annoyance or inconvenience.
• Sharing of confidential information such as your password, etc.

Without prejudice to the above, the Company makes no representation or warranty that:
• The Services will meet the customer's requirements.
• The Services will be uninterrupted, timely, secure, or error-free.
• The Company shall not be responsible or liable for any loss or damage.

2.) First We will give you a quotation, if you are not satisfied with our rates and want to cancel our service then you will have to liable to pay transportation charge.

3.) We are not provided the material If Client required that we have arranged the material then we purchase it on behalf of them. In this case client should pay total bill amount +transportation cost +our Service Charge.

4.) We assure you that where any of your products are taken by our service personnel for repair, the product would be handled with due care and any damages due to our mishandling would be compensated for.

5.) You understand and accept that you would be catered to by third party non RelaxKar employees at your residence. However, please be rest assured as we would be sending the service personnel only after proper verification of their background.

6.) You would always contact us for any repair services and would not insist on the service personnel to provide their personal contact number under any circumstances.

7.) We shall strive our best to return the product to you in proper working condition within 72 hours of having it collected from your residence. We shall call you within 24 hours and provide you with an estimated repair cost. Where you do not agree with the same, we would be entitled to receive only transportation charge and your product would be returned at the earliest.

8.) In case if you are not satisfied with our service, you can complaint about it, we resolve it but you are not liable to any deduction in our bill.

9.) For a security of you and your family RelaxKar hires only those staff which having no criminal record, but in case if the Customer suspects any Serviceman of any wrong doing (legal or illegal) or has any complaint in respect of the Services or the use of the Servicemen, the Customer has to inform RelaxKar as soon as possible.

10.) Customer will not pay any amount to our serviceman in name of tea, food. In case if any one demanded money please get a confirmation from our customer care number and pay after a verification, Otherwise RelaxKar will not to take it consider in Bill. So RelaxKar kindly requested to you no payment will make without Bill.

11.) Links (such as hyperlinks) from to other sites on the Web do not constitute as the endorsement by of those sites or their content. Such links are provided as an information service, for reference and convenience only. does not control any such sites and is not responsible for their content.

12.) All the calls made to the Company's call centre are recorded by the Company for quality and training purposes.

13.) The Company has the right to use the customer contact information for its own marketing purposes. The Company may send regular SMS updates to the mobile numbers registered with it.

14.) The courts of Lucknow, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the Services offered by Company or the agreement or arrangement between Company and the Customer.